Real-world insights from building and fixing IT infrastructure across Thailand. We share what we've learned so you don't have to learn it the hard way.
Last month, we walked into a client's office in Chiang Mai where their server room was hitting 38°C. The AC had failed three days prior, but nobody noticed until systems started throttling. Here's what happened next and how we prevented a complete meltdown.
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We've seen these errors repeated across dozens of small business setups. Each one seems minor until it isn't. Number three will make your accountant wince.
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Testing backups is boring. Until you need them. We ran recovery drills on 30 client systems last quarter. Guess how many worked perfectly on the first try?
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Pretty cables won't make your network faster. But they will save you hours when something breaks at 2am. Here's the method we use that actually works under pressure.
See howWhen you need more than a quick tip. These are the articles we reference ourselves when solving complex problems.
Redundancy sounds expensive. It can be. But it doesn't have to bankrupt your IT budget to achieve meaningful uptime improvements.
We've put together this guide based on real implementations across retail shops, medical clinics, and small manufacturing facilities in Northern Thailand. Each faced different constraints but needed the same outcome — less downtime without doubling their network budget.
The approach involves three layers of thinking: what fails most often (spoiler: it's usually power or the ISP), what you can reasonably duplicate within budget, and what monitoring you need to know when the backup isn't actually backing anything up.
You'll also find our calculator for estimating downtime costs, which helps justify the investment to management. Because "we should have redundancy" doesn't work as well as "30 minutes of downtime costs us X baht in lost transactions."
Free downloads, checklists, and templates from our internal documentation. No email signup required because that's annoying.
The same 47-point checklist our technicians use before a server goes live. Covers security hardening, backup configuration, and monitoring setup.
You can't fix what you haven't measured. This spreadsheet helps establish normal performance metrics so you know when things go sideways.
A simplified version of our internal security review process. Takes about two hours to complete and identifies the most common vulnerabilities.
When the network is down and everyone's staring at you, this flowchart helps isolate the problem methodically instead of randomly unplugging things.