Cookie Policy
Understanding how we use cookies and tracking technologies on glowra-volt.com to improve your experience
Look, we use cookies on our website. Most sites do. But we're not going to bury you in legal jargon or pretend this is more complicated than it needs to be.
This policy explains what cookies are, why we use them, and how you can control them. We've tried to make this as straightforward as possible because nobody enjoys reading these things.
What Are Cookies Anyway
Cookies are small text files that get stored on your device when you visit a website. They help websites remember things about you and your preferences between visits.
Think of them like bookmarks, but instead of you marking your place, the website does it for you. Some cookies last just for your browsing session. Others stick around longer to remember your settings next time you visit.
They're not programs. They can't run code or deliver viruses. They're just tiny files containing text information that help websites work better.
How We Use Tracking Technologies
We use cookies and similar technologies to make glowra-volt.com work properly and to understand how people use our site. Here's what we track and why it matters.
Essential Cookies
These keep the site functioning. Without them, basic features wouldn't work. They handle things like security, load balancing, and remembering your session as you move through pages.
We can't really give you an option to disable these because they're necessary for the site to work at all.
Functional Cookies
These remember your preferences and choices. Things like language settings, form data you've entered, or interface customizations you've made.
They make your experience smoother by not forcing you to reset everything each visit.
Analytics Cookies
We use these to understand how visitors interact with our site. Which pages get viewed most, where people spend time, what content is useful.
This helps us improve the site and focus on what actually matters to our clients in Thailand and elsewhere.
Marketing Cookies
These track your activity to help us show relevant information about our services. They also help us measure whether our outreach efforts are working.
We don't bombard people with ads, but we do want to share useful information with those who might need server and network setup support.
Specific Cookies We Deploy
Here's a breakdown of the actual cookies you'll encounter on glowra-volt.com. We've included what they do and how long they last.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your browsing session and keeps you logged in if applicable | Session only | Essential |
| preferences_stored | Remembers your site preferences and settings between visits | 1 year | Functional |
| analytics_tracker | Collects anonymous data about site usage and visitor behavior patterns | 2 years | Analytics |
| form_data_cache | Temporarily stores form information to prevent data loss | 30 days | Functional |
| consent_status | Records your cookie preferences and consent choices | 1 year | Essential |
| campaign_source | Tracks how you found our site to measure marketing effectiveness | 6 months | Marketing |
Why This Benefits You
We're not tracking you just for the sake of it. There are actual reasons these cookies improve your experience with our site.
- You don't have to re-enter information every time you visit a different page or come back to the site
- We can show you content that's relevant to your interests and needs in server and network infrastructure
- The site loads faster because it remembers your previous interactions and preferences
- We can identify and fix problems based on how people actually use the site, not just guesswork
- Your session stays secure with proper authentication handling throughout your visit
- Forms remember what you've typed if you accidentally navigate away before submitting
- We can provide better support because we understand common user journeys and pain points
Real example: When someone in Chiang Mai visits our services page multiple times, we can see that network setup information is getting attention. That tells us to expand that content and add more Thailand-specific infrastructure guidance. Without cookies, we'd be making these decisions blind.
Data Retention Practices
Different cookies stick around for different lengths of time. Here's how we handle retention.
Session Cookies
These disappear when you close your browser. They're temporary and only exist while you're actively using the site. We use them for basic functionality and security.
Persistent Cookies
These remain on your device for a set period or until you manually delete them. The duration varies based on their purpose. Analytics cookies might last two years. Preference cookies typically last one year.
We periodically review and clean up old cookie data. If a cookie hasn't been updated in its specified timeframe, it expires automatically.
Important note: Even with persistent cookies, you're in control. You can clear them anytime through your browser settings, which we'll explain below.
Managing Your Cookie Preferences
You have several options for controlling how cookies work on your device. Most browsers let you refuse cookies entirely, accept them all, or pick and choose.
Browser Controls
Every modern browser gives you cookie management tools. The exact location varies, but you'll generally find them in Settings or Preferences under Privacy or Security sections.
You can usually view all cookies stored by websites, delete specific ones, or clear everything at once. Some browsers also offer private browsing modes that don't save cookies between sessions.
Keep in mind that blocking all cookies will break some website functionality. Essential cookies are required for basic operations. If you block everything, you might not be able to use contact forms or access certain pages properly.
Third-Party Cookie Controls
Some cookies come from external services we use for analytics or other functions. You can often opt out of these through the service provider's own tools or through industry opt-out platforms.
Browser extensions and privacy tools also exist specifically for managing third-party tracking. These give you more granular control over what gets through.
Third-Party Services We Use
We work with a few external services that may set their own cookies when you visit glowra-volt.com. Here's what you should know about them.
Analytics providers help us understand site traffic and user behavior. These services collect anonymized data about your visit, including pages viewed, time spent, and general location information.
We occasionally embed content from other platforms like video players or document viewers. When you interact with this embedded content, those platforms may set cookies according to their own policies.
We don't control third-party cookies directly, but we only work with reputable providers who respect user privacy. If you have concerns about a specific service, you can usually opt out through their website or adjust your browser settings to block their cookies.
Updates to This Policy
Technology changes. Our site evolves. Sometimes we need to update how we use cookies or add new tracking technologies to improve functionality.
When we make significant changes to this policy, we'll update the date at the top and may notify you through the website or via email if we have your contact information.
We recommend checking back occasionally if you're concerned about cookie usage. We don't change things often, but when we do, you'll see it reflected here.
Your Rights and Choices
You have rights when it comes to your data and how it's collected. Here's what you can do.
- Access information about what cookies we've set on your device through browser developer tools
- Delete cookies at any time through your browser settings or using third-party privacy tools
- Opt out of non-essential cookies while still using basic site functionality
- Request information about how your data is being used by contacting us directly
- Configure your browser to notify you when new cookies are being set
- Use private or incognito browsing modes to prevent persistent cookie storage
If you're based in Thailand or the EU, you may have additional rights under local privacy regulations. We respect these rights and will work with you to address any concerns.
Questions About Our Cookie Usage
If something in this policy is unclear or you have specific questions about how we use cookies on glowra-volt.com, we're here to help. Reach out through any of these channels.