2018
Started Small
Began with five local businesses who needed reliable server maintenance. Set up shop in a small office near the old city. Those first clients are still with us today.
We Keep Your Infrastructure Running
Real server support from people who actually answer the phone.
Started in 2018 when three former telecom engineers got tired of watching businesses struggle with unreliable IT setups. We built glowra-volt to fix that — straightforward infrastructure support without the runaround.
Our team handles server configurations, network troubleshooting, and infrastructure planning for businesses across Chiang Mai and northern Thailand. When something breaks at 3am, we're the ones who pick up.
How We Got Here
Seven years of building better infrastructure support, one client at a time.
2020
Remote Work Surge
When everyone shifted to working from home, we spent six months straight setting up secure remote access systems. Learned more about VPN configurations in that period than the previous two years combined.
2022
Team Expansion
Brought on specialists in cloud migration and network security. Moved to our current office on Mahidol Road with proper lab space for testing configurations before deployment.
2024
Regional Coverage
Extended support to businesses throughout northern Thailand. Developed standardized deployment procedures that cut setup time significantly while improving reliability.
2025
Current Focus
Working with 47 active clients, handling everything from small office networks to multi-site infrastructure. Still doing the same fundamental work — just helping more businesses stay connected and operational.
What Guides Our Work
Over the years, we've figured out what actually matters when you're responsible for keeping business systems running. It's not about fancy marketing or the newest buzzwords.
Pick Up the Phone
When something breaks, you need help now — not a ticket queue. We maintain a direct support line that routes to whoever's on duty. Response times average under 12 minutes.
Fix It Properly
Band-aid solutions create bigger problems later. We take time to diagnose root causes and implement fixes that last. Sometimes that means spending extra hours upfront, but it prevents recurring issues.
Explain Clearly
You shouldn't need a computer science degree to understand your own infrastructure. We document everything in plain language and walk you through what we're doing and why.
Build for Reliability
Downtime costs money and creates stress. We design redundant systems, test backup procedures regularly, and plan for failures before they happen. Prevention beats emergency response every time.
The Team Behind Your Systems
Ten technicians and engineers who've been doing this long enough to know that every network has its quirks. We combine practical field experience with ongoing training to handle whatever comes up.
Infrastructure Specialists
Four senior engineers handle complex deployments and architecture planning. They design systems that scale with your business and troubleshoot the unusual problems that don't fit standard procedures. Between them, they've got 43 years of combined experience in enterprise networking.
Support Technicians
Six techs rotate through our support schedule, handling everything from password resets to emergency server recovery. They're the ones you'll talk to when you call, and they're trained to either solve issues immediately or escalate to specialists without making you repeat your story three times.
Need Infrastructure Support?
Talk to our team about your server and network requirements. We'll give you a straight assessment of what you need.
Get In Touch